At EDMESTA LTD, we are committed to ensuring a positive learning experience. Our Refund Policy outlines the terms and conditions for requesting and processing refunds.
1. Refund Eligibility Refunds are available under the following conditions: The request is made within 14 days of the purchase date. The course or service has not been accessed, utilized, or partially completed. 2. Non-Refundable Items Accessed or partially completed courses. Digital materials or resources that have been downloaded. Services rendered (e.g., consultations) unless stated otherwise. 3. Refund Request Procedure To request a refund, please email us at support@edmesta.online with your order number and reason for the request. Approved refunds will be processed within 5-7 business days using the original payment method.
4. Discretionary Refunds In exceptional cases such as technical issues or accidental purchases, refunds may be considered at our sole discretion.
For further information on refunds, please consult the full policy available on our website.
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